About this role
Analista de Suporte Tecnico Jr (Campinas, SP, BR, 13052501) at Sonepar. Location: Campinas, São Paulo, Brazil. Role: handling tickets, diagnosing issues, maintaining inventory Requirements: Provide IT support via ServiceNow or in person; diagnose and resolve workstation, software, hardware, Office, email, printer, network, and access issues; create/maintain users (AD). Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Windows, Linux, Microsoft Office, Active Directory (AD), DNS, DHCP Commitment: Full Time Workplace: Onsite Languages: Portuguese