About this role
ITSM Analyst, Global Technology Operations at Vanguard. Location: Wayne, Pennsylvania, United States. Role: facilitating change, managing incidents, driving improvement Requirements: Experience in Change, Incident/Major Incident and Problem Management; facilitating change introduction, coordinating incident response, performing root-cause analysis, stakeholder communication, and continuous process improvement. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English