About this role
Deskside Support Analyst at Markelcorp. Location: London, England, United Kingdom. Role: triaging tickets, supporting users, diagnosing networks Requirements: Experience supporting end users in large organizations; ServiceNow and JIRA experience; Microsoft Managed Desktop, O365/M365 and Intune experience; MacOS and Windows troubleshooting; TCP/IP, VPN, Wi‑Fi and LAN knowledge; strong communication and customer service skills. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, JIRA, Microsoft Office, Microsoft Managed Desktop, O365, M365, Microsoft Intune, Cisco WebEx, MacOS, Windows OS, TCP/IP, VPN, Wi‑Fi, LAN, SOHO Commitment: Full Time Workplace: Hybrid Languages: English