About this role
Service Desk Analyst at Cai. Location: Pennsylvania, United States. Role: providing support, troubleshooting hardware, documenting tickets Requirements: 6–12 months service desk/technical support and customer service experience; high school diploma/GED; strong troubleshooting, documentation, and communication skills; ability to work assigned EST schedule (Sat–Wed 6:00am–2:00pm). Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English