About this role
Help Desk Analyst at Amerilife. Location: Clearwater, Florida, United States. Role: supporting users, setting devices, administering platforms Requirements: Provide technical support for iPad and Microsoft Surface devices, Microsoft account/MFA and password resets, AgentXcelerator and VUE platform administration, MDM knowledge, and web-browser troubleshooting for internal and external users. Category: Information Technology Seniority: Entry Level Tools: iPad, iOS, Microsoft Surface, Microsoft Account, Microsoft Authenticator, Microsoft Outlook mobile, AgentXcelerator, VUE, MDM, web browsers Commitment: Full Time Workplace: Onsite Languages: English