About this role
IT Helpdesk Analyst at Smithweb. Location: Shenzhen, Guangdong, China. Role: supporting users, maintaining infrastructure, monitoring servers Requirements: 2+ years end-user IT support experience; strong knowledge of Microsoft Windows (desktop & server), Microsoft Office, Cisco devices, IP phones, video conferencing, Zscaler; English and Mandarin proficiency; willing to work after hours. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, Microsoft Office, Cisco, IP phones, video conference systems, Active Directory, Zscaler Commitment: Full Time Workplace: Onsite Languages: English, Chinese