About this role
Service Desk Analyst (IT) (Murdoch, Western Australia, AU, 6150) at Serco. Location: Murdoch, Western Australia, Australia. Role: managing incidents, resolving issues, logging interactions Requirements: 1+ year technical customer service/service desk experience, strong communication and problem-solving skills, ability to prioritize under pressure, experience in MSP or healthcare environments preferred. Category: Information Technology Seniority: Entry Level Tools: BMC toolset, Incident Management System Commitment: Full Time, Contract Workplace: Onsite Languages: English