About this role
Technical Product Analyst I at Deluxe. Location: United States or Alaska or California or Colorado or District of Columbia or Hawaii or Louisiana or Mississippi or Montana or North Dakota or Puerto Rico or Rhode Island or Utah or West Virginia or Wyoming. Role: providing support, troubleshooting issues, managing tickets Requirements: 1+ year help desk or customer service and ticketing system experience (ServiceNow/Zendesk/Jira); 1+ year PC troubleshooting; Microsoft Office proficiency; document creation; must be 18+; experience with Deluxe ImageRPS preferred; bachelor/associate in IT preferred. Category: Customer Service Seniority: Entry Level Tools: ServiceNow, Zendesk, Jira, Deluxe ImageRPS, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English