About this role
Analyst/Sr Analyst, Contact Center - Analytics at American Airlines. Location: Fort Worth, Texas, United States. Role: measuring performance, performing analysis, producing reports Requirements: Bachelor's in a quantitative field or equivalent, 3+ years related experience, 2+ years extracting/manipulating relational database data, experience with SQL/SAS/Access/Mosaic, strong Excel and analytical skills. Category: Data and Analytics Seniority: Mid Level Tools: SQL, SAS, Access, Mosaic, Hue, Impala, Kylo, ZoomData, Azure Databricks, SSMS, Python, R, R-Studio, JupyterHub, PyCharm, Microsoft Excel, PowerPoint, Tableau, Power BI Certifications: informs analytics professional (cap) Commitment: Full Time Workplace: Onsite Languages: English