About this role
Senior Configuration Analyst, Telecommunications at Westlandcorp. Location: Surrey, British Columbia, Canada. Role: Handle day to day contact center operations, Configure and maintain UC and VoIP systems, Troubleshoot VoIP configurations Requirements: Seven years in telecommunications with at least five years deploying and supporting Genesys CCaaS; bachelor’s in CS/IT/Telecom or related; UC/VoIP, MDM, contracts/procurement experience; certifications in networking/Teams/Genesys; cross-functional collaboration. Category: Information Technology Seniority: Senior Level Tools: Genesys CCaaS, Microsoft Teams, RingCentral, VoIP, PBX, Mobile Device Management (MDM) Certifications: ccna, microsoft: teams administrator associate, genesyss Commitment: Full Time Workplace: Hybrid Languages: English