About this role
ServiceNow- Business Analyst at Prodapt. Location: Rivonia, Gauteng, South Africa. Role: gathering requirements, configuring ServiceNow, facilitating workshops Requirements: Bachelor's degree, 4+ years as a business analyst, 3+ years hands-on ServiceNow, telecom OSS/BSS experience, knowledge of ITSM/CSM/ITOM/CMDB, Agile/Scrum, APIs, JIRA and Confluence. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, ITSM, CSM, ITOM, CMDB, Agile, Scrum, APIs, JIRA, Confluence Commitment: Full Time Workplace: Onsite Languages: English