About this role
Service Desk Analyst at IDP Education Limited. Location: Chennai, Tamil Nadu, India. Role: resolving incidents, troubleshooting hardware, supporting users Requirements: Proven service desk/technical support experience; strong knowledge of Windows/Linux, networking, hardware troubleshooting, ITIL and ticketing systems; strong communication and problem-solving; English proficiency; CompTIA A+ or ITIL Foundation advantageous. Category: Information Technology Seniority: Mid Level Tools: Windows, Linux, ITIL Certifications: comptia a+, itil foundation Commitment: Full Time Workplace: Onsite Languages: English