About this role
Tech Support Analyst - Closing Shift at TriWest Healthcare Alliance. Location: Honolulu or Alaska or Arkansas or Arizona or Colorado or District of Columbia or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or Wyoming. Role: troubleshooting desktops, answering calls, resolving tickets Requirements: High school diploma/GED, 2+ years customer service experience, US citizenship and ability to pass a DoD background investigation, PC/Microsoft Server and networking experience, ability to lift 50 lbs, on-call rotation; MCDST and CompTIA A+ training preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Server, Word, Outlook, TriWest Intranet, VMWare View, TCP/IP, OSI model Certifications: mcdst, a+ Commitment: Full Time Workplace: Remote Languages: English