About this role
Sr. Service Desk Analyst at CannonDesign. Location: St. Louis, Missouri, United States. Role: providing support, troubleshooting issues, managing applications Requirements: 6+ years IT experience; bachelor's in IT preferred; strong Windows desktop/server, Microsoft Office/Teams knowledge; experience troubleshooting hardware/software, supporting AEC applications, and strong customer service skills. Category: Information Technology Seniority: Senior Level Tools: MS Windows 11, MS Windows 10, Microsoft Office, MS Teams, Adobe CS Suite, Autodesk Products, Bluebeam, Rhino, Sketchup, Enscape, Newforma, V-Ray, Argos, Deltek VantagePoint, Active Directory Certifications: microsoft windows desktop, microsoft server Commitment: Full Time Workplace: Onsite Languages: English