About this role
Quality Assurance Analyst - Call Center Monitoring at UBC. Location: United States. Role: monitoring calls, providing support, analyzing trends Requirements: 2+ years relevant experience, bachelor's degree preferred (or 8–11 years equivalent). Strong PC and Microsoft Office skills, quality/customer service background, excellent communication, analytical and leadership abilities. Category: Quality Assurance Seniority: Mid Level Tools: Microsoft Office, Internet, email Commitment: Full Time Workplace: Remote Languages: English