About this role
IT Service Desk Analyst at Helical Pile Solutions. Location: Nisku, Alberta, Canada. Role: providing support, troubleshooting hardware, managing assets Requirements: Post-secondary education or equivalent experience, 5+ years helpdesk/desktop support experience, strong Windows and desktop hardware knowledge, familiarity with mobile platforms and MDM, excellent communication and problem-solving skills. Category: Information Technology Seniority: Senior Level Tools: Microsoft PowerShell, Windows, iOS, Android, MDM, MAM, Java IT service management system Certifications: mcse, mcsa, itil, ccna, ccnp, driver Commitment: Full Time Workplace: Onsite Languages: English