About this role
Service Desk Analyst at Conscia. Location: Royal Wootton Bassett or Manchester or Liverpool or United Kingdom. Role: handling incidents, monitoring systems, documenting tickets Requirements: 1st-line/service desk experience, networking fundamentals (routing/switching), ITSM ticketing familiarity, professional client communication, analytical problem-solving, relevant vendor networking certification or commitment to obtain, full UK driving licence and vehicle for occasional site visits. Category: Information Technology Seniority: Entry Level Tools: Cisco, Juniper, Palo Alto, Fortinet, ITSM, Webex Certifications: ccna, jncia, comptia network+, itil foundation, uk driving licence Commitment: Full Time Workplace: Remote Languages: English