About this role
Analista de Atención ATC/ATA (Remoto-Caracas) at Cashea. Location: Caracas, Distrito Capital, VE. Role: handling inquiries, logging interactions, escalating cases Requirements: Experience in customer service or contact centers, ability to use Intercom/Retool/Slack and basic Excel, strong written and oral communication, analytical skills, residence in Caracas, laptop and reliable internet required. Category: Customer Service Seniority: Entry Level Tools: Intercom, Retool, Slack, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: Spanish