About this role
Service Desk Analyst at Boston Beer. Location: Boston, Massachusetts, United States. Role: resolving incidents, providing support, maintaining assets Requirements: 1+ years helpdesk experience; experience with Intune/SOTI/SCCM and client OS; knowledge of ITIL; strong communication and troubleshooting skills; ability to support corporate/manufacturing environments. Category: Information Technology Seniority: Entry Level Tools: Intune, SOTI, SCCM, Microsoft 365, SAP, Microsoft System Center, Microsoft Endpoint, ITIL Commitment: Full Time Workplace: Onsite Languages: English