About this role
Client Support Analyst at Ripple. Location: Geneva, Geneva, Switzerland. Role: delivering support, troubleshooting issues, managing credentials Requirements: B2B technical support experience in SaaS; comfort with APIs, bank connectivity, payment formats; strong analytical/problem-solving skills; experience diagnosing payment, connectivity, and credential issues. Category: Customer Service Seniority: Entry Level Tools: Alliance Lite 2, RSA, Symantec, APIs Commitment: Full Time Workplace: Hybrid Languages: English