About this role
Client Support Analyst at Ripple. Location: Chicago or Toronto. Role: supporting clients, resolving issues, diagnosing connectivity Requirements: B2B technical support experience in a SaaS environment; comfortable with APIs, bank connectivity, payment formats, RSA/Symantec credentials and Alliance Lite 2; strong analytical, troubleshooting, and communication skills. Category: Customer Service Seniority: Mid Level Tools: Ripple Treasury, GTreasury, APIs, Alliance Lite 2, RSA, Symantec, SaaS Commitment: Full Time Workplace: Hybrid Languages: English