About this role
Grupo QuintoAndar | Analista de Reclame Aqui (Escalados) at Grupo QuintoAndar. Location: São Paulo, São Paulo, Brazil. Role: managing complaints, making calls, publishing responses Requirements: Frontline experience handling high-volume, complex complaints on Reclame Aqui and consumer protection channels; strong phone, email and WhatsApp communication; higher education in progress or complete; availability to work hybrid in São Paulo (2x/week). Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: Portuguese