About this role
Analista de Customer Service PL at Savencia Career Site. Location: Osasco, São Paulo, Brazil. Role: managing orders, analyzing metrics, preventing stockouts Requirements: Bachelor's degree in Administration, Logistics, Marketing or related; solid customer service experience in FMCG/food preferred; advanced Excel, ERP (Protheus/TOTVS); Power BI a plus; strong communication, resilience, analytical mindset; root-cause analysis and PDCA; available to work in Osasco (hybrid). Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Power BI, Protheus (TOTVS), ERP, PDCA Commitment: Full Time Workplace: Hybrid Languages: Portuguese