About this role
Senior Salesforce Business Analyst at Success Academy Charter Schools. Location: New York or Florida. Role: leading discovery, designing solutions, managing backlogs Requirements: 4+ years business analysis experience supporting CRM platforms; deep Salesforce expertise (Experience Cloud, Service Cloud, Data 360, Einstein); strong BA, documentation, Agile, and stakeholder collaboration skills; Salesforce certifications preferred. Category: Project and Program Management Seniority: Mid Level Tools: Salesforce, Experience Cloud, Service Cloud, Agentforce, Data 360, Einstein, Jira, Confluence, Cursor, Monday.com, Lucidchart, Miro, Figma Certifications: salesforce administrator, salesforce business analyst, salesforce platform app builder Commitment: Full Time Workplace: Onsite Languages: English