About this role
Service Desk Analyst at Harvey Norman Careers. Location: Homebush West or Silverwater. Role: providing support, troubleshooting issues, capturing tickets Requirements: Provide first-level IT support in an ITIL environment; tertiary IT education preferred; ServiceNow and Microsoft Office familiarity; strong communication and problem-solving skills; customer-service focused. Category: Information Technology Seniority: No Prior Experience Required Tools: ServiceNow, Microsoft Office, web browsers Commitment: Full Time Workplace: Onsite Languages: English