About this role
Customer Service Analyst at Henkel. Location: Bogotá or Bogotá. Role: managing orders, supporting accounts, tracking performance Requirements: Serve as primary customer contact, manage orders in SAP, support key accounts, track KPIs, generate reports, and use Service Cloud/Contact Center. Requires bachelor's degree, customer service experience, SAP and Excel proficiency, and advanced English. Category: Customer Service Seniority: Mid Level Tools: SAP, Microsoft Office, Microsoft Excel, Service Cloud, Contact Center Commitment: Full Time Workplace: Hybrid Languages: English