About this role
Technical User Support Analyst at Mdtkangaroo. Location: Heerlen or Amsterdam. Role: resolving problems, providing support, maintaining logs Requirements: 2+ years experience with high school diploma or equivalent; end-user technical support in a help desk/call center; familiarity with ITSM processes and collaboration tools; able to analyze and resolve routine to moderately complex issues. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Outlook, Microsoft Teams, Zoom Commitment: Part Time Workplace: Hybrid Languages: English