About this role
Customer Support Analyst (Remote) at GovCIO LLC. Location: United States. Role: managing tickets, supporting onboarding, provisioning access Requirements: 10+ years IT experience (or commensurate), 8 years in business analysis/project management, experience with onboarding/provisioning, ITSM (ServiceNow), strong troubleshooting, documentation, and customer-service skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Databricks, SharePoint, Jira, NDS, CDW Commitment: Full Time Workplace: Remote Languages: English