About this role
Technology Service Desk Analyst at The Works. Location: Coleshill, Warwickshire, United Kingdom. Role: logging incidents, diagnosing issues, resolving tickets Requirements: Experience in technology support, incident logging, diagnostics, ITSM tools, strong communication and analytical skills; relevant certifications (ITIL, CompTIA A+, MCSA, Security+) desirable. Category: Information Technology Seniority: Mid Level Tools: ITSM, remote access, antivirus, email Certifications: itil foundation, service desk institute, mcsa, comptia a+, security+, it diploma Commitment: Full Time Workplace: Hybrid Languages: English