About this role
Workforce Management Analyst I (Remote) at CareFirst BlueCross BlueShield. Location: Baltimore, Maryland, United States. Role: analyzing performance, monitoring queues, forecasting staffing Requirements: Bachelor's degree or equivalent additional experience, 1 year scheduling/forecasting experience, strong communication and analytical skills, proficient in Microsoft Office. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Remote Languages: English