About this role
Role Responsibilities :
Overall responsibility of junior level for technical support (Incident, requests)Capacity to document/review SOPs.Support Business Based on Organisation requirement.Practice of the English language and management of the customer relationship in an international context (written and oral English essential).
Experience and qualifications:
Master's degree in computer science engineering/technologyCandidate must have proficiency and total hands-on experience of a year;Certification will be added advantage.Key Skills:
Basic/Intermediate in: PowerShell, Active Directory – Groups Object Management - GPOs - Azure Active Directory/ AD FS / AZ AD Connect / Azure MFA / Office 365 / Exchange Server / Windows Server / SharePoint / MS Teams / Knowledge on Hybrid Environment (Exchange – Office 365).Basic/Intermediate network knowledge.Basic/Intermediate security best practices knowledge.English fluency.