About this role
With offices in London, Toronto, Strathroy and Kitchener, Lerners LLP provides a full range of legal services throughout Ontario. Lerners maintains an attractive work environment with excellent support services and state-of-the-art technology. Lerners' employees enjoy a fast-paced work environment and a supportive, collegial culture. Our positions are best suited to individuals who take pride in their work and understand the importance of exceptional client service.
Lerners is seeking a Legal Assistant to support in our Dispute Resolution & Advocacy and Business Law team in London, Ontario. The ideal candidate will have over three (3) years of experience working in a similar position. This is a Hybrid position and requires a minimum of three (3) days per week in office. The deadline to apply is July 10, 2026, at 5:00pm.
Primary Responsibilities:
• Serving as a primary point of contact for clients, including handling new client inquiries, conducting intake conversations, and building strong client rapport.
• Coordinating full intake process, conducting conflict searches and effectively managing opening and closing files.
• Drafting correspondence, responding to client inquiries, and ensuring timely follow-up on all communications.
• Supporting billing processes, including preparing accounts, issuing invoices, following up on outstanding accounts, and assisting with collections as needed.
• Proactively manage calendar, schedule meetings, and ensure full preparation of materials in advance.
• Assisting in identifying and triaging client concerns, escalating issues where appropriate.
• Prepare and organize retainer and privacy documentation.
• Conducting cold and warm outreach as needed, ensuring timely and professional responses to prospective and existing clients.
• Maintaining organized files, including scanning and uploading to document management system, while ensuring work is completed accurately and within tight timelines.
• Maintaining an effective bring-forward system, including tracking filing deadlines, timelines, and managing lawyers' calendars.
• Compiling, serving, and filing motion records and other court or tribunal documents.
• Other duties related to the administration of the practice.
Qualifications
• 3+ years' experience as a legal assistant.
• Litigation and Employment Law experience considered an asset.
• Familiarity with the Rules of Civil Procedure.
• Proactive and responsive, with a strong sense of ownership and accountability for tasks and client interactions.
• Exercises judgment in client and internal communications.
• Ability to work both independently and collaboratively within the firm.
• Highly organized and able to manage competing priorities in a fast-paced environment.
• Strong client service skills, with the ability to communicate effectively, professionally, and calmly in all situations.
• Excellent organizational and time management skills, with strong attention to detail.
• Confident using Microsoft Office and Outlook, with the ability to learn new systems quickly.
• Demonstrated ability to take initiative and work proactively.
Benefits of Working at Lerners:
Working at Lerners is both challenging and rewarding.
Our skilled Learning and Development team provides training and continued support to all firm members. Lerners is proud to offer a competitive salary and benefits package:
Salary:
Target Hiring Range: $55,670 to $65,900.
Commensurate with skill level, years of experience, and aligned with internal and market equity.
This posting reflects an existing vacancy within the organization.
Benefits:
• Health, Extended Health, Dental and Vision care
• LTD insurance
• Life insurance
• Parking/Transit reimbursement
• RRSP matching program
• Eligibility for salary adjustments and/or performance-based incentive bonuses
• Paid Volunteer Time
• Referral Bonus
• Employee Assistance Program