About this role
Product Support Engineer at Cytora (Applied Systems). Location: United States or California or Illinois or New York. Role: resolving issues, triaging escalations, documenting interactions Requirements: Client-facing technical support experience; practical REST API and JSON schema work; experience troubleshooting production environments; familiarity with Postman, Datadog, and Git; strong communication skills; US work authorization required. Category: Customer Service Seniority: Mid Level Tools: REST API, JSON, Postman, Datadog, Git Commitment: Full Time Workplace: Remote Languages: English