About this role
1ste lijn Voice engineer at Yielder Group. Location: Rijswijk, Zuid-Holland, Netherlands. Role: Answering calls, Logging tickets, Escalating issues Requirements: First-line voice engineer to handle calls and tickets; strong communication; interest in telecom/IT support; able to use a ticketing system; remains calm under pressure; problem-solving oriented. Category: Information Technology Seniority: Entry Level Tools: Ticketing system Commitment: Full Time Workplace: Onsite Languages: Dutch, English