About this role
Level 2 Engineer, Legal Vertical at Sikich. Location: United States. Role: escalate issues, triage incidents, support workflows Requirements: 3+ years in a managed services or IT support environment; 2+ years at L2/escalation; experience with law firm clients or legal IT; familiarity with legal tools (Clio, MyCase, Filevine, iManage, NetDocuments, Worldox, Time Matters, ProLaw). Category: Information Technology Seniority: Mid Level Tools: Windows 10/11, Server 2016/2022, Active Directory, Microsoft 365, Azure, Intune, Defender for Business, ConnectWise Automate, NinjaRMM, Auvik, LogicMonitor, DNS, VPN, firewall, PDF workflows, Adobe Acrobat, Litera Commitment: Full Time Workplace: Remote Languages: English