About this role
Senior Technical Support Engineer at Entrata. Location: Arizona or Idaho or Utah or Wyoming or Texas or North Carolina or Florida or Georgia or South Carolina or Ohio or Pennsylvania or Illinois. Role: troubleshooting issues, mentoring engineers, documenting interactions Requirements: Associate's degree or equivalent, 2+ years technical support experience, strong troubleshooting, communication, mentoring skills, familiarity with property management software and knowledge base systems, and ability to use company-approved GenAI tools. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English