About this role
Level 1 Helpdesk Engineer / Dispatch Engineer at Lincoln IT. Location: Hicksville, New York, United States. Role: provide support, troubleshoot issues, dispatch onsite Requirements: 1-2 years in helpdesk/desktop support; strong Windows and Microsoft 365 knowledge; basic networking; excellent communication; ability to multitask in MSP; local travel; familiarity with ConnectWise/IT Glue; CompTIA A+/Network+ preferred. Category: Information Technology Seniority: Mid Level Tools: Windows, Microsoft 365, ConnectWise, IT Glue, DNS, DHCP, TCP/IP Certifications: comptia a+, comptia network+ Commitment: Full Time Workplace: Hybrid Languages: English