About this role
Specialty Loan Advisor Group Contact Center at Pretiumenterpriseservices. Location: Jacksonville, Florida, United States. Role: lead team, coach staff, monitor KPIs Requirements: 5+ years in mortgage servicing contact center; strong leadership and people-management skills; ability to coach and develop staff; experience with loss mitigation strategies and KPI-driven performance. Category: Business Operations Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English