About this role
Monitoring & Support Engineer - Manila at Aerocloud. Location: Manila or Muntinlupa. Role: triaging issues, diagnosing issues, accessing devices Requirements: 1+ year support/monitoring experience in SaaS or technology; strong Windows, Active Directory, and networking knowledge; scripting/automation beneficial; excellent communication and customer-service skills; able to work 24x7 rota. Category: Information Technology Seniority: Entry Level Tools: Windows, Active Directory, Windows Server, USB, serial, SaaS Commitment: Full Time Workplace: Hybrid Languages: English