About this role
ITSM Workflow Engineer at NHL Team Jobs. Location: New York City, New York, United States. Role: Build workflows, Automate processes, Maintain dashboards Requirements: 5–8 years ITSM/IT operations; 3+ years ServiceNow development; automation, AI in IT operations; observability integration; core ITSM modules. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Flow Designer, Scripting, IntegrationHub, ATF, DevOps, CMDB, predictive intelligence, Now Assist, AI/ML Certifications: itil 4 foundation, servicenow csa Commitment: Full Time Workplace: Hybrid Languages: English