About this role
Tier 1 Support Engineer at BioCatch. Location: Brasília or Brazil. Role: monitoring systems, troubleshooting issues, creating documentation Requirements: Monitoring and troubleshooting systems, logs-reading and SQL; customer-facing support; Portuguese native, English (B2+), fluent Spanish; familiarity with Office tools; NOC/support experience and scripting skills preferred. Category: Information Technology Seniority: Entry Level Tools: SQL, Microsoft Office Commitment: Full Time Workplace: Remote Languages: Portuguese, English, Spanish