About this role
Technical Support Engineer at Influ2. Location: Ukraine or Warsaw or Lisbon. Role: Bridge communication, Resolve issues, Manage tickets Requirements: 2+ years in customer-facing technical support in a B2B SaaS environment; experience with ticketing tools; strong web tech knowledge; API testing; SQL knowledge a plus; log analysis tools familiarity. Category: Information Technology Seniority: Mid Level Tools: Pylon, Zendesk, Intercom, Jira Service Desk, Postman, SQL, Grafana, Kibana, Zapier, Make, Integromat Commitment: Full Time Workplace: Remote Languages: English