About this role
Cyber Expert Support Engineer - EMEA at Acronis. Location: Bulgaria or Serbia or Morocco or Spain or Italy or Poland. Role: troubleshooting incidents, building relationships, mentoring teammates Requirements: 2+ years advanced technical support experience; fluent English; strong troubleshooting on Windows Server, Linux/UNIX, networking, virtualization, security incidents, and enterprise business applications. Category: Information Technology Seniority: Entry Level Tools: Acronis Cyber Protect, Windows Server, Procmon, Process Explorer, Linux/UNIX, CLI, Wireshark, tcpdump, iperf, DHCP, DNS, VPN, L2TP, IPSEC, OpenVPN, HTTP, VMware ESXi, Microsoft Hyper-V, KVM, Virtuozzo, Microsoft Exchange, Microsoft SQL, MySQL, Oracle DB, Citrix XenApp, NTP, EDR, XDR Certifications: redhat, linux foundation, comptia security+, cisco, juniper Commitment: Full Time Workplace: Remote Languages: English