About this role
Lofty, Inc - Technical Support Engineer at Lofty, Inc. Location: Metro Manila, N/A, Philippines. Role: Provide support, Diagnose issues, Escalate tickets Requirements: Bachelor’s degree preferred; 2+ years in technical support; SaaS platforms, APIs, CRM, and cloud apps; ticketing systems (Zendesk/Freshdesk/Jira); basic SQL and networking; strong communication. Category: Information Technology Seniority: Mid Level Tools: Zendesk, Freshdesk, Jira, SQL, Networking, APIs Commitment: Full Time Workplace: Onsite Languages: English