About this role
Associate, IT Engineer at Roundglass. Location: Mohali, Punjab, India. Role: diagnosing hardware, repairing equipment, supporting users Requirements: Diagnose and troubleshoot hardware and software issues, perform L1 user support, configure hardware/software, manage onboarding/offboarding trackers, handle backups and data archiving, and work shifts in a 24x7 environment. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office 365, Zoom, Zoho MDM, Zoho HR, BOX, Printers Commitment: Full Time Workplace: Onsite Languages: English