About this role
Genesys Cloud Support Engineer at Ttecdigital. Location: Bogota, Bogota D.C., Colombia. Role: Providing support, Diagnosing issues, Documenting tickets Requirements: Provide first-line technical support for Genesys Cloud; diagnose issues; document tickets; collaborate with senior engineers; require Genesys Cloud knowledge and a high school diploma. Category: Information Technology Seniority: Mid Level Tools: Genesys Cloud, Genesys PureConnect, Windows Operating Systems, Networking Certifications: genesys cloud Commitment: Full Time Workplace: Remote Languages: English