About this role
CCaaS Senior Developer at Capgemini. Location: Pune or Bengaluru or Chennai or Hyderabad or Mumbai. Role: designing solutions, developing applications, integrating systems Requirements: 7+ years experience building CCaaS solutions with platforms like Amazon Connect, Genesys Cloud, NICE CXone or Five9; proficiency in Java/JavaScript/Python, REST API integration, CTI, and Agile development. Category: Software Development Seniority: Senior Level Tools: Amazon Connect, Genesys Cloud, NICE CXone, Five9, Java, JavaScript, Python, REST API, Computer Telephony Integration (CTI), Agile / Scrum, CI/CD, cloud-native, CRM, ERP Commitment: Full Time Workplace: Hybrid Languages: English