About this role
Sr. Director, Contact Center at Serenity Mental Health Centers. Location: Provo, Utah, United States. Role: managing operations, leading managers, driving metrics Requirements: 5–10 years director-level contact center leadership; multi-site and offshore experience preferred; metrics-driven with recruiting and talent development skills; comfortable with consultative sales-and-service model. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English