About this role
EbizON || Agentforce QA Engineer (Voice Testing) at Ebizon. Location: India. Role: validating agents, testing voice, verifying integrations Requirements: Experience validating voice-enabled AI agents, conducting ASR/NLU testing, verifying Service Cloud Voice telephony integrations and Salesforce Flows; strong analytical, testing, and prompt-auditing skills. Category: Quality Assurance Seniority: Mid Level Tools: Agentforce Testing Center, Service Cloud Voice, Voice Preview engine, Prompt Builder, Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Amazon Connect, Genesys, Salesforce Flows Certifications: agentforce specialist, salesforce ai specialist, salesforce ai associate, service cloud voice, salesforce consultant Commitment: Contract Workplace: Onsite Languages: English