About this role
The Director of Front Office serves as a key strategic leader within the Rooms Division, responsible for overseeing all Front Office operations including Night Audit, Bellmen, PBX. Assists with Guest services ticketing outside of GS operating hours. This roles drives operational excellence, financial performance, and an elevated guest experience aligned with Camelback Resort's servicer standards. The Director will lead, develop, and inspire a high-performing team while ensuring seamless day-to-day operations, implementing innovative guest service initiatives, and fostering a culture of accountability, engagement, and continuous improvement.